Irobot Braava jet m Series Robot Mop Charging Error 11 Error Code

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What it means

The robot detected a battery hardware fault.

Try this first

Confirm that an authentic iRobot battery is installed.
Remove and reinstall the battery.
Retry charging.

Can I keep using it?🔴 Charging-system fault

Repair usually required?⚠ Battery, dock, or robot service may be required

If the error keeps returning

If Charging Error 11 remains after the recommended checks, use the iRobot app or contact iRobot support.

Official source

Troubleshooting information verified against manufacturer support documentation.

View manufacturer support page →

Safety note:ApplianceSignal provides general troubleshooting information. Always follow the appliance manufacturer's safety instructions and disconnect power when required.

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iRobot Braava jet m Series Robot Mop Charging Error 11: Quick Answer

What it means: The robot detected a battery hardware fault.

First thing to check

Confirm that an authentic iRobot battery is installed.

Can I keep using it?

Charging-system fault

Repair outlook

Battery, dock, or robot service may be required

If the code remains

If Charging Error 11 remains after the recommended checks, use the iRobot app or contact iRobot support.

Model note: Error-code meanings and procedures can vary by model and model year. Confirm the code against the documentation for your exact appliance before replacing parts.

Manufacturer reference: homesupport.irobot.com