ERROR CODE EXPLAINED
KitchenAid Microwave
KitchenAid Microwave Door / Open-Close Door Error Code
What it means
KitchenAid indicates a DOOR or OPEN/CLOSE DOOR message can appear when the microwave door has remained closed for 5 minutes or more without the microwave being started.
Try this first
- Open and close the microwave door, then start the cycle.
- Remove all packing material from the microwave.
- Make sure no packing material is blocking the door-lock system.
- Close the door firmly.
- If the microwave has a cooking rack, make sure the rack is positioned correctly and is not preventing the door from closing.
- If the DOOR or OPEN/CLOSE DOOR message does not clear, contact a qualified servicer.
Can I keep using it?⚠ The door message is designed to help prevent unintended microwave operation
Repair usually required?⚠ Check the door, packing material, and rack position before arranging service
If the error keeps returning
Follow the linked KitchenAid Product Help article and arrange qualified service if the message will not clear.
Official source
Troubleshooting information verified against manufacturer support documentation.
View manufacturer support page →Safety note:ApplianceSignal provides general troubleshooting information. Always follow the appliance manufacturer's safety instructions and disconnect power when required.