APPLIANCE TROUBLESHOOTING
Samsung Air Purifier Error Codes
Find plain-language explanations for SamsungAir Purifier error codes, common causes, and troubleshooting steps you can try before requesting repair service.
8 error codes currently available
C103
Samsung identifies this as a communication error: the electronic components within the air purifier are not communicating with each other.
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C105
Samsung identifies this as a Wi-Fi communication error: the Wi-Fi module or the panel connected to it is not operating correctly.
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C138
Samsung identifies this as a gas sensor error: the gas sensor or its connected internal electronic panel is not operating correctly.
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C140
Samsung identifies this as a laser dust sensor error: the dust sensor is not receiving or outputting enough power, or its connected internal electronic panel is not operating correctly.
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C154
Samsung identifies this as a fan motor error: there is a defect involving the fan, its motor, or the connecting wire.
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C162
Samsung identifies this as a EEPROM error: the main circuit board within the air purifier has failed.
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C163
Samsung identifies this as a abnormal option error: an invalid set of options has been programmed into the system.
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C998
Samsung identifies this as a Bluetooth pairing error: the main circuit board within the air purifier is defective.
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Manufacturer information
ApplianceSignal troubleshooting information is based on manufacturer support documentation and rewritten in plain language.