ERROR CODE EXPLAINED
Samsung Refrigerator
Samsung Refrigerator O FF Error Code
What it means
Samsung says refrigerator off indicates Cooling Off Mode, also called Demo or Shop mode; service is not required.
Try this first
- Use the model-specific user manual to identify the correct Cooling Off button combination.
- A common method is to hold the top two buttons on the left side of the exterior control panel for 5 to 8 seconds until a chime sounds; some newer models also require the top-right button.
- Wait to confirm the display does not return to Cooling Off Mode, and repeat the procedure if necessary.
Can I keep using it?⚠ Samsung says refrigerator off indicates Cooling Off Mode, also called Demo or Shop mode; service is not required.
Repair usually required?⚠ Follow only the manufacturer-backed checks listed below before replacing parts.
If the error keeps returning
Use the linked official manufacturer support article for model-specific details and service guidance.
Official source
Troubleshooting information verified against manufacturer support documentation.
View manufacturer support page →Safety note:ApplianceSignal provides general troubleshooting information. Always follow the appliance manufacturer's safety instructions and disconnect power when required.