ERROR CODE EXPLAINED
Samsung Washer
Samsung Washer 5C Error Code
What it means
The washer is not draining water at the correct speed or is not draining at all.
Try this first
- Turn the washer off.
- Inspect the drain hose for kinks, bends, or blockage.
- Make sure the drain hose is installed at the correct height and depth.
- If your model has an accessible debris or pump filter, check and clean it.
- Restore power and try the drain or spin cycle again.
Can I keep using it?⚠ Troubleshoot before continuing
Repair usually required?⚠ Usually not if caused by a drain blockage
If the error keeps returning
If the washer still will not drain after checking the drain path, further diagnosis or service may be required.
Official source
Troubleshooting information verified against manufacturer support documentation.
View manufacturer support page →Safety note:ApplianceSignal provides general troubleshooting information. Always follow the appliance manufacturer's safety instructions and disconnect power when required.